hello, my dear friend, it is your side gave us incorrect shipping address leading you can not make Custom Clearance when the goods reach you, and Alibaba verify this. To best support you, we told you that you can give us the shipping freight bill of the returning goods to Hong Kong, and we check the reship shipping cost to you, and after you pay the freight, we will ship the goods again for you. You told us to contact Hong Kong DHL directly, and we call them many times and they told us it is your side return the goods from your country, and they do not have the shipping freight bill, so need you to offer us this, and we tell you this and keep waiting for you news for several months but no news. Because you can not offer it, Alibaba closed this. But if you still need our help, we are always willing to offer you help. ^_^